Privacy Policy

Privacy Policy – Benidorm Transfer

Effective Date: 01-06-2026

Benidorm Transfer (“we”, “our”, “us”) operates the website https://benidormtransfer.com and provides private airport transfer services across Benidorm and the Costa Blanca region.

We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Information We Collect

We may collect and process the following personal data:

Personal Identification Information

  • Full name
  • Email address
  • Phone number

Booking Information

  • Pickup and drop-off locations
  • Travel dates and times
  • Flight details
  • Number of passengers
  • Special requests (e.g., child seats, accessibility needs)

Technical Data

  • IP address
  • Browser type and version
  • Device type
  • Website usage data (via cookies)

2. How We Use Your Information

We use your data for the following purposes:

  • To process and manage your transfer bookings
  • To communicate booking confirmations and updates
  • To provide customer support
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraud and ensure security

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity: to fulfill your booking
  • Legal obligation: compliance with laws and regulations
  • Legitimate interests: improving services and preventing fraud
  • Consent: for marketing communications (if applicable)

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

  • Drivers and transport partners (to provide the service)
  • Payment processors
  • IT and hosting providers
  • Legal authorities if required by law

All third parties are required to handle your data securely and in compliance with GDPR.

5. Data Retention

We retain your personal data only as long as necessary:

  • Booking data: up to 3 years (for legal and tax purposes)
  • Marketing data: until you withdraw consent
  • Technical data: as required for analytics and security

6. Your Rights Under GDPR

You have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to request deletion (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, contact us at: bookings.benidorm@gmail.com

7. Cookies Policy

Our website uses cookies to enhance user experience and analyze traffic.

Types of Cookies We Use:

  • Essential cookies (required for website functionality)
  • Analytics cookies (e.g., Google Analytics)
  • Marketing cookies (if applicable)

You can manage or disable cookies through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encryption
  • Access control and authentication
  • Regular security monitoring

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

10. International Data Transfers

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in compliance with GDPR.

11. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Benidorm Transfer
Website: https://benidormtransfer.com
Email: bookings.benidorm@gmail.com
Phone/Whatsapp: +34 65 661 70 73

14. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Authority:

Agencia Española de Protección de Datos (AEPD)
Website: https://www.aepd.es

By using our website and services, you agree to the terms of this Privacy Policy.